Privacy Policy

Last Updated: November 1, 2025

This Privacy Policy explains how BrookMind LLC (operating as Modelfy.ai) (“Modelfy,” “we,” “our,” or “us”) collects, uses, and protects personal information when you use our website, applications, or related services (collectively, the “Service”).

By using Modelfy.ai, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Who We Are

Modelfy.ai is operated by BrookMind LLC, a privately held U.S.-registered company. We provide AI-based tools for generating and editing images and videos.

Contact Information 📧 [email protected] 🌐 https://www.modelfy.ai

2. Information We Collect

A. Information You Provide

  • Account Data: name, email address, and credentials when you register.
  • Payment Data: collected securely by third-party processors (e.g., Stripe, Apple, Google). Modelfy never stores full payment card numbers.
  • Uploaded Content: images, media, or files you submit for AI generation or editing.
  • Communications: messages, support requests, or feedback you send to us.

B. Automatically Collected Information

  • Usage Data: IP address, device type, browser, operating system, session time, and activity logs.
  • Cookies & Analytics: to analyze usage, performance, and improve the user experience.
  • Device Information: technical identifiers such as device ID or OS version for debugging and optimization.

3. How We Use Information

We process personal and technical data to:

  • Operate, maintain, and deliver the Service.
  • Manage payments, credits, and subscriptions.
  • Communicate with you (support, updates, billing).
  • Prevent fraud, abuse, or violations of our policies.
  • Improve algorithms, personalization, and product quality.
  • Comply with legal obligations and audit requirements.

4. Generated Content and User Responsibility

You own all AI-generated images you create and may use them commercially. You are solely responsible for uploaded materials and resulting outputs. You must have all necessary rights and permissions for any photo, likeness, or brand asset uploaded. Modelfy does not review, monitor, or assume responsibility for user-generated or AI-generated content. AI outputs may contain distortions, inaccuracies, or fabricated elements. Use of the Service is at your own risk.

5. Usage Data and Analytics

We may collect anonymized or aggregated data generated through the use of Modelfy.ai (“Usage Data”). Usage Data includes technical metrics such as processing times, model usage, or feature activation rates, but never includes personally identifiable information.

We use this data to:

  • Optimize performance and reliability.
  • Improve AI model quality and reduce errors.
  • Develop new features or services.
  • Conduct statistical analysis for product enhancement.

Usage Data may be stored indefinitely in anonymized form.

6. Data Storage and Transfers

Our infrastructure is hosted on secure servers located in the European Union and the United States. All data is processed under GDPR-compliant frameworks with encryption and access controls. Transactional emails and support communications may be handled by EU-based providers under equivalent privacy safeguards.

For international transfers, we implement:

  • Standard Contractual Clauses (SCCs).
  • Data Processing Agreements (DPAs) with service providers.
  • Access control and encryption consistent with ISO/IEC 27001 standards.

7. Data Retention

We retain personal and uploaded data only as long as necessary to provide the Service and comply with legal obligations.

  • Uploaded and generated content is retained while you maintain an active paid subscription or unused credits.
  • If your plan expires, Modelfy retains your content for 30 days to allow renewal or reactivation.
  • After this grace period, all files are permanently deleted and cannot be restored.
  • You may request deletion of your data at any time by contacting [email protected].

8. Data Security

We implement industry-standard security practices, including:

  • AES-256 encryption in transit and at rest.
  • Role-based access control (RBAC).
  • Secure cloud infrastructure and DDoS protection.

While we take extensive precautions, no online service is completely secure. You use Modelfy.ai at your own risk.

9. Sharing and Disclosure

We share information only as necessary to operate the Service:

  • Service Providers: for hosting, payment processing, analytics, email delivery, and customer support.
  • Legal Compliance: when required by applicable law or court order.
  • Business Transfers: if Modelfy.ai is involved in a merger, acquisition, or sale of assets.
  • With Consent: when you explicitly authorize disclosure.

We never sell, rent, or trade personal information.

10. Export Control and Compliance

You agree to comply with all applicable U.S. export control and sanctions laws. You represent that you are not located in, or a resident of, any country subject to embargoes or trade restrictions, and you are not listed on any U.S. government denied-party list.

11. Your Rights

Depending on your jurisdiction (GDPR, CCPA, and similar laws), you may:

  • Access, correct, or delete your personal data.
  • Request data portability or restrict processing.
  • Withdraw consent or object to certain uses.
  • File a complaint with a data protection authority.

Contact [email protected] to exercise these rights. We will verify your identity before processing any request.

12. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain essential site functionality.
  • Remember preferences and authentication.
  • Collect analytics and performance metrics.

You can disable cookies in your browser settings, though some features may not function properly.

13. Third-Party Links

Our website may link to external sites not operated by Modelfy.ai. We are not responsible for their content, policies, or practices. Please review their privacy policies before using third-party services.

14. Age Restriction and Children’s Privacy

Modelfy is intended only for individuals who are 18 years of age or older. We do not knowingly collect, store, or process personal data from anyone under the age of 18. Users may only create or generate models that represent adults. It is strictly prohibited to upload, describe, or generate images that depict minors in any context. If we learn that information related to a minor has been submitted, we will delete it promptly and may suspend the associated account.

15. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes. The updated version will be posted with a new “Last Updated” date. Continued use of the Service after updates constitutes acceptance of the revised Policy.

16. Contact Us

BrookMind LLC (Modelfy.ai) 📧 [email protected] 🌐 https://www.modelfy.ai